Frequently Asked Questions
Your guide to premium hobbyist fashion and accessories.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, while international shipping may take 7-14 business days.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our measurements to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate an exchange or refund.
Are the materials used sustainably sourced?
Beaverton Milestone Hobby is committed to quality. We prioritize high-grade, durable fabrics and work with suppliers who adhere to ethical manufacturing practices.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.